Month: April 2011

 

Don’t Be a Hero, Call a Certified Professional to Handle a Flooded Basement!

Super Systems logo

Super Systems logoAs a certified water damage specialist I am always interested when I hear someone talk about their flooded basement, their leaky roof, broken pipe or any other possible water situation.  Even if they weren’t talking to me directly I try to listen closely to see what approach they will take to fix the problem.  More often than not they choose the wrong one.  Taking care of a water loss is a lot more complicated than sucking, or pumping water out and letting it dry naturally.

Once you realize this isn’t a job you should handle on your own contact your insurance company, or an IICRC certified professional water damage restoration company. Your insurance company can often recommend or refer a company to you that they have used with success in the past.   If you call a good restoration company they will often take care of dealing with the insurance company so you don’t have to.

I stress the IICRC professional because I have worked for companies in the past that have claimed to do emergency water removal and restoration yet they had no metering devices such as protimeters, and thermohygrometers (these devices measure water presence in an object, relative humidity, wet bulb temperature, and grains per pound in the air). They would come in with regular box fans, and residential dehumidifiers.  And as any certified professional knows, a home dehumidifier will keep your basement from getting damp but it will be basically useless in an actual drying situation.  What I am getting at is that many people advertise 24 hour emergency water services, but unless they are certified there is a good chance they don’t have the education and equipment to do the job properly.

Most insurance policies cover most water loss situations.  You may want to contact your insurance provider to make sure you are covered.  If you are renting a property out you may want to put a binder on your policy covering your renters and your rental property. Having a restoration company take care of your water will allow you to get back to your everyday life without having to worry if you are going to get mold, bad odors, or excess damage from not drying properly and in a timely manner.

If you end up doing the job yourself and you rent all the proper equipment, you still don’t have the education that most restoration companies posses.  The right equipment can be very costly to rent and will usually end up being much more expensive than just paying your deductible and having a certified restoration company to the work for you.  As President of Super Systems I can honestly say we have no problem handing your water weight so you can get back to enjoying life.

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Is the Water in your Flooded Basement Clean, gross, or just plain Disgusting?

Clean or Dirty
Clean or Dirty

Clean or Dirty?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean id ipsum pellentesque libero aliquam mattis ac ut justo. Aliquam nec nibh nunc. Donec fringilla dignissim nunc. In tincidunt tristique sagittis. Cras fringilla ligula ornare odio pretium dignissim. Donec sit amet sem nulla. Quisque in arcu lacus, vel laoreet elit. Donec cursus fermentum tellus, quis pellentesque erat commodo nec. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Integer iaculis, massa at porta rhoncus, sem enim fringilla lectus, quis pellentesque tellus ante vitae lacus. Aenean quis odio ligula. Suspendisse potenti. Integer quis dolor eu massa pulvinar laoreet a nec turpis. Praesent arcu nibh, facilisis a feugiat pharetra, luctus vitae justo. Suspendisse potenti. Etiam vel sapien ligula, blandit eleifend metus.

Mauris laoreet fringilla tempor. Donec eu lectus ipsum, a accumsan diam. Nulla malesuada justo a eros euismod semper pulvinar leo iaculis. Nam et sollicitudin diam. Quisque et luctus magna. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras imperdiet, diam nec placerat porttitor, massa quam pharetra lacus, at interdum odio turpis ac odio. Fusce nibh nisl, vulputate et dapibus ut, cursus et libero. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Sed non massa eros. Fusce bibendum ipsum eu nulla aliquam fermentum. Suspendisse vel volutpat arcu. Donec id turpis velit, vel sagittis massa. Mauris tempor mollis tellus, nec mattis sem tempor eu.

Vivamus a interdum massa. Morbi turpis est, luctus nec venenatis eu, porta a est. Vestibulum fringilla justo ac ipsum ullamcorper mattis suscipit sem convallis. Donec id mi augue, mollis cursus erat. Ut laoreet, nunc a dignissim mollis, tortor risus dictum eros, sed porta felis risus sed tortor. Nunc consequat feugiat tincidunt. Donec tempus laoreet elit. Praesent vel justo et mi imperdiet placerat. Phasellus nec leo erat. Morbi id scelerisque tortor. Integer volutpat mollis arcu, vel aliquet massa cursus eu. Phasellus ac magna et est sagittis ullamcorper. Nullam ullamcorper aliquam felis a mollis. Nullam non justo quam, ac placerat ipsum. Maecenas urna dolor, tincidunt a porttitor a, malesuada et lorem. Quisque suscipit justo et arcu blandit ornare. Nulla sed diam sit amet odio imperdiet lobortis.

Mauris commodo ultrices est, tincidunt molestie lacus tincidunt ut. In hac habitasse platea dictumst. Nullam posuere consectetur lacus et dignissim. Nulla ultricies pulvinar tortor non consequat. Donec sed justo lobortis metus varius interdum. Nulla ac neque vel magna sagittis imperdiet. Duis lacinia blandit nunc a feugiat. Nullam sed mi ut purus auctor cursus quis a arcu. Aliquam interdum arcu molestie diam aliquam varius. Aliquam quis mi turpis. Suspendisse accumsan nulla at nisi semper molestie sit amet id sapien. Duis condimentum vehicula porta. Nulla molestie rutrum mauris nec congue. Integer elementum turpis vel nisl pulvinar fringilla. Aenean ullamcorper sapien quis justo molestie eget hendrerit dolor feugiat. Nam a condimentum ante.

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6 Simple Tips to Remove a Spot on your Carpet

Carpet Spot Cleaning
Carpet Spot Cleaning

Carpet Spot Cleaning

At Super Systems we realize you can’t have us come out for every spill and every spot.  So here are a few tips for removing spots in between cleanings.

  1. Remove any solid materials (a spoon is a great tool for this).
  2. Blot the area with a clean white cloth to absorb as much liquid as possible. Do not use a scrubbing motion, as this can damage carpet fibers.
  3. Apply Super Systems Home Pro Spotter directly on the problem area until wet. (Be sure to test for colorfastness in an inconspicuous area first.)
  4. Leave the cleaner to work on the stain for a few minutes.
  5. Gently wipe the spot with a clean, white terry cloth working from the outer edges in towards the center. (If the spot is not completely removed, repeat steps 3 – 5.)
  6. Once the spot has been removed, place dry, absorbent white cloths over the area and press to absorb remaining moisture. (Another good way to remove the moisture would be to use a wet dry vac)

    If you do not have any Super Systems Home Pro Spotter it is available on through our website by going to https://www.hpbyd.com/supersteamer

    If stain remains, keep the area damp and call a Super Systems Professional.

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What to do While Waiting for Your Water Damage Specialist to Arrive

Flooded Basement
Flooded Basement

Flooded Basement

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean id ipsum pellentesque libero aliquam mattis ac ut justo. Aliquam nec nibh nunc. Donec fringilla dignissim nunc. In tincidunt tristique sagittis. Cras fringilla ligula ornare odio pretium dignissim. Donec sit amet sem nulla. Quisque in arcu lacus, vel laoreet elit. Donec cursus fermentum tellus, quis pellentesque erat commodo nec. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Integer iaculis, massa at porta rhoncus, sem enim fringilla lectus, quis pellentesque tellus ante vitae lacus. Aenean quis odio ligula. Suspendisse potenti. Integer quis dolor eu massa pulvinar laoreet a nec turpis. Praesent arcu nibh, facilisis a feugiat pharetra, luctus vitae justo. Suspendisse potenti. Etiam vel sapien ligula, blandit eleifend metus.

Mauris laoreet fringilla tempor. Donec eu lectus ipsum, a accumsan diam. Nulla malesuada justo a eros euismod semper pulvinar leo iaculis. Nam et sollicitudin diam. Quisque et luctus magna. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras imperdiet, diam nec placerat porttitor, massa quam pharetra lacus, at interdum odio turpis ac odio. Fusce nibh nisl, vulputate et dapibus ut, cursus et libero. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Sed non massa eros. Fusce bibendum ipsum eu nulla aliquam fermentum. Suspendisse vel volutpat arcu. Donec id turpis velit, vel sagittis massa. Mauris tempor mollis tellus, nec mattis sem tempor eu.

Vivamus a interdum massa. Morbi turpis est, luctus nec venenatis eu, porta a est. Vestibulum fringilla justo ac ipsum ullamcorper mattis suscipit sem convallis. Donec id mi augue, mollis cursus erat. Ut laoreet, nunc a dignissim mollis, tortor risus dictum eros, sed porta felis risus sed tortor. Nunc consequat feugiat tincidunt. Donec tempus laoreet elit. Praesent vel justo et mi imperdiet placerat. Phasellus nec leo erat. Morbi id scelerisque tortor. Integer volutpat mollis arcu, vel aliquet massa cursus eu. Phasellus ac magna et est sagittis ullamcorper. Nullam ullamcorper aliquam felis a mollis. Nullam non justo quam, ac placerat ipsum. Maecenas urna dolor, tincidunt a porttitor a, malesuada et lorem. Quisque suscipit justo et arcu blandit ornare. Nulla sed diam sit amet odio imperdiet lobortis.

Mauris commodo ultrices est, tincidunt molestie lacus tincidunt ut. In hac habitasse platea dictumst. Nullam posuere consectetur lacus et dignissim. Nulla ultricies pulvinar tortor non consequat. Donec sed justo lobortis metus varius interdum. Nulla ac neque vel magna sagittis imperdiet. Duis lacinia blandit nunc a feugiat. Nullam sed mi ut purus auctor cursus quis a arcu. Aliquam interdum arcu molestie diam aliquam varius. Aliquam quis mi turpis. Suspendisse accumsan nulla at nisi semper molestie sit amet id sapien. Duis condimentum vehicula porta. Nulla molestie rutrum mauris nec congue. Integer elementum turpis vel nisl pulvinar fringilla. Aenean ullamcorper sapien quis justo molestie eget hendrerit dolor feugiat. Nam a condimentum ante.

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3 Questions to ask a Carpet Cleaning Professional

Many people call all the local carpet cleaners they can find looking for the best price.  After giving the potential clients my prices over the phone I am often greeted with the phrase “you are expensive”.  Quite frankly I find this very offensive.  After all you are price shopping in a non-government regulated industry, so I am expensive compared to whom?  The other cleaner you just called that uses laundry detergent on everything no matter what kind of fiber he is working with?  I am expensive compared to that other company that isn’t insured?  I am expensive compared to that other company that really doesn’t know very much about his employees backgrounds?  Is that the kind of company you want in your house with your spouse, children, and pets?  I didn’t think so!  So I have compiled a list of three questions to ask on the phone to find an educated textile maintenance professional. 

  1. The first thing to ask any company on the phone is “Do you offer pre-vacuuming service, with an actual upright high efficiency vacuum?”  On average 79% of soil is insoluble meaning it cannot be dissolved with wet or dry solvents and needs to be removed by vacuuming.  Dirt is easier to remove from carpet than mud is!
  2. The second question to ask on the phone is “what is the pH of your pre-spray?”  If they can’t answer this simple question they should not be able to touch your textiles.  When dealing with 5th generation residential nylon carpet a pH over 10 will void most warranties and most carpets should be left in a neutral to slightly acidic state.  So having a proper pre-spray and rinse technique is important to maintain the integrity of your carpets.
  3. The third question to ask to validate the expertise or lack of expertise of the company you called is to ask them about their pre-inspection process.  An educated high end company should do a pre cleaning walkthrough of the areas to be cleaned.  They should list the square footage of each area, list the fiber type, carpet style, construction, backing, padding type, pre-existing conditions, general appearance, odors, stains, pH, and any limitations they could come across due to the state of your carpet pre-cleaning.  This will ensure that there are no surprises during the cleaning process and everyone will be happy with the outcome of the service.

       

      So Super Systems might be more expensive than much of the “competition” but we are also more knowledgeable, and more valuable to the longevity, and integrity of your textiles!

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      Why Home and Rental Carpet Cleaning Machines Suck!

      Rental Carpet Cleaning Machine

      Rental Carpet Cleaning MachineLorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean id ipsum pellentesque libero aliquam mattis ac ut justo. Aliquam nec nibh nunc. Donec fringilla dignissim nunc. In tincidunt tristique sagittis. Cras fringilla ligula ornare odio pretium dignissim. Donec sit amet sem nulla. Quisque in arcu lacus, vel laoreet elit. Donec cursus fermentum tellus, quis pellentesque erat commodo nec. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Integer iaculis, massa at porta rhoncus, sem enim fringilla lectus, quis pellentesque tellus ante vitae lacus. Aenean quis odio ligula. Suspendisse potenti. Integer quis dolor eu massa pulvinar laoreet a nec turpis. Praesent arcu nibh, facilisis a feugiat pharetra, luctus vitae justo. Suspendisse potenti. Etiam vel sapien ligula, blandit eleifend metus.

      Mauris laoreet fringilla tempor. Donec eu lectus ipsum, a accumsan diam. Nulla malesuada justo a eros euismod semper pulvinar leo iaculis. Nam et sollicitudin diam. Quisque et luctus magna. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras imperdiet, diam nec placerat porttitor, massa quam pharetra lacus, at interdum odio turpis ac odio. Fusce nibh nisl, vulputate et dapibus ut, cursus et libero. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Sed non massa eros. Fusce bibendum ipsum eu nulla aliquam fermentum. Suspendisse vel volutpat arcu. Donec id turpis velit, vel sagittis massa. Mauris tempor mollis tellus, nec mattis sem tempor eu.

      Vivamus a interdum massa. Morbi turpis est, luctus nec venenatis eu, porta a est. Vestibulum fringilla justo ac ipsum ullamcorper mattis suscipit sem convallis. Donec id mi augue, mollis cursus erat. Ut laoreet, nunc a dignissim mollis, tortor risus dictum eros, sed porta felis risus sed tortor. Nunc consequat feugiat tincidunt. Donec tempus laoreet elit. Praesent vel justo et mi imperdiet placerat. Phasellus nec leo erat. Morbi id scelerisque tortor. Integer volutpat mollis arcu, vel aliquet massa cursus eu. Phasellus ac magna et est sagittis ullamcorper. Nullam ullamcorper aliquam felis a mollis. Nullam non justo quam, ac placerat ipsum. Maecenas urna dolor, tincidunt a porttitor a, malesuada et lorem. Quisque suscipit justo et arcu blandit ornare. Nulla sed diam sit amet odio imperdiet lobortis.

      Mauris commodo ultrices est, tincidunt molestie lacus tincidunt ut. In hac habitasse platea dictumst. Nullam posuere consectetur lacus et dignissim. Nulla ultricies pulvinar tortor non consequat. Donec sed justo lobortis metus varius interdum. Nulla ac neque vel magna sagittis imperdiet. Duis lacinia blandit nunc a feugiat. Nullam sed mi ut purus auctor cursus quis a arcu. Aliquam interdum arcu molestie diam aliquam varius. Aliquam quis mi turpis. Suspendisse accumsan nulla at nisi semper molestie sit amet id sapien. Duis condimentum vehicula porta. Nulla molestie rutrum mauris nec congue. Integer elementum turpis vel nisl pulvinar fringilla. Aenean ullamcorper sapien quis justo molestie eget hendrerit dolor feugiat. Nam a condimentum ante.

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